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West Lothian Leisure, your local Community Leisure trust, has won GOLD at the UK TRP Customer Experience Awards! The CEA recognises and rewards health and fitness club operators, commercial and public sector, from across the UK. The results are measured over 12 months from their customer’s Net promoter scores.

West Lothian Leisure were the only Scottish provider to receive a GOLD Medal Award, with other trusts, like Edinburgh Leisure, Glasgow Life and Inverclyde, receiving Silver. Xcite Broxburn Pool also won Best Swimming Pool 2018 for the whole of the UK!

Robin Strang, Chief Executive of West Lothian Leisure said “This is a fantastic achievement and we are delighted to pick up the Gold Medal. The award is a testament to all the staff who work hard to deliver our service plan that puts local people first. We’ve been providing services and support throughout West Lothian for the last 20 years for all areas of the community. The reward is a direct result of our customer’s feedback and to be the highest awarded provider in Scotland is phenomenal.”

For more info about the CEA awards, please click here.

 


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We are looking forward to our final session with our current FFIT group tomorrow night! Last week we visited… twitter.com/i/web/status/1…

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Thursday Meal Deals are BACK @ Xcite Bathgate! The Café will be serving Chilli with a Sweet Baked Potato today for… twitter.com/i/web/status/1…

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Swim Teacher Training Week will run from Mon 29 April – Sun 5 May 2019. Swimming lessons will NOT run at any Xcite… twitter.com/i/web/status/1…

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Coaching Footballers 13+ Friday 19th and Friday 26th April 10am-4pm @XciteLeisure Bathgate Book via your Scottis… twitter.com/i/web/status/1…

16 Apr
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Xcite Bathgate is now open as normal after the power cut earlier on this afternoon.

16 Apr
Xcite Leisure

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Due to a power cut Xcite Bathgate is currently closed. We have been advised by Scottish Power that it should be fix… twitter.com/i/web/status/1…

16 Apr
Xcite Leisure

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Xcite Bathgate is currently closed due to a power cut, we are working with our suppliers to fix the issue and open… twitter.com/i/web/status/1…

16 Apr
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Our normal Kids Activity Programme will be suspended during the Easter holidays from Monday 8 April and will resume… twitter.com/i/web/status/1…

16 Apr
Xcite Leisure

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Instructors @ Lowport Centre took a group of 9 kids on an adventure to Loch Katrine last week as part of their East… twitter.com/i/web/status/1…

15 Apr
Xcite Leisure

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Supervised Softplay Cancellation @ Xcite Whitburn. Please note Supervised Softplay will be cancelled this evening from 16.00 - 19.00.

15 Apr
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