We are now open!
Please see our Latest updates for our latest news and activity availability.
Feedback and Complaints
If you would like to get in touch with your feedback or have a complaint, please complete our online form here.
Our Membership Enquiry Team
If you have a query regarding your Membership you can contact us directly on 01506 237909.
Membership Enquiry Team Opening Hours
| Monday & Thursday | 9.00am-7.00pm |
| Tuesday & Wednesday | 9:00am - 5:00pm |
| Fri | 9.00am-4.00pm |
Cancel/Freeze your Membership
You can also make changes to your membership by completing the below forms.
Please note the membership team are unable to process activities bookings, please contact Xcite Venues.
Pre-bookings
All our activities require you to pre-book on our WLL Xcite App or online via our website. Bookings are now live. These are being worked on just now are are not live. For more info and how to book checkout our FAQs.
You can also keep in touch via our social media Facebook, Twitter and Instagram.
ID & PIN
For bookings if you do not have your ID and PIN please call contact your local Xcite Venue.