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Our Membership Enquiry Team 

The Membership team phone line, 01506 237909, is currently open during the following times:

Monday & Tuesday - 9.30am - 3.30pm

Wednesday - Closed

Thursday & Friday - 9.30am - 3.30pm

Alternatively please contact your Xcite Venue reception

Xcite Receptions

Xcite Venue reception phone lines are now open. 

ID & PIN

Your ID and PIN will be included in the last membership email you received from us. If you do not have this please contact reception.

New Members 

If you are interested in taking out an Adult Xcite Membership please check out our options and sign up online!  If you need help signing up then get in touch with the team on the above contact details. 

If you are interested in our new Xcite Coaching Memberships for kids please complete this short form

Cancel/Freeze your Membership 

You can also make changes to your membership by completing the below forms. 

Freeze Form

Cancel Form

Pre-bookings

All our activities require you to pre-book on our WLL Xcite App or online via our website. Bookings are now live. 

Please check out these helpful hints when making an online booking
  • Bookings are 7 days in advance.
  • Once logged in with your ID and PIN you’ll only be able to view and book 7 days in advance.
  • If you have an Xcite Online Membership remember to log in with your in-venue ID and PIN and not your Xcite Online details.
  • To book under 16yrs activities you must log in under their ID and PIN.
  • If you would like to book into our Kids Coaching Activities please click here.
  • REMEMBER, if you are booking a family swim, the session is for up to 5 people from the same household and only ONE person is required to book online and the others attending will pay on the day. If you are booking a swim session, these will have to be booked individually under each persons ID and PIN, including children.

Keep in Touch 

You can also keep in touch via our social media Facebook, Twitter and Instagram.

Feedback and Complaints

If you would like to get in touch with your feedback or have a complaint, please complete our online form here.

Latest tweets

❗Customer Notice - Xcite Whitburn❗ Please note, the lift is currently out of service, therefore access to the gym… twitter.com/i/web/status/1…

10h
Xcite Leisure

Latest tweets

❗Customer Notice - Xcite Livingston❗ Please note, the Splash Pool is closed until 24-May-22 at 10.00AM. 🏊 - Swimm…twitter.com/i/web/status/1…l

23 May
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❗Customer Notice - Xcite Livingston❗ Please note, there will be no supervised soft play available between 17:00-20… twitter.com/i/web/status/1…

23 May
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Latest tweets

It's time to party @ Xcite Livingston! 🥳 Our Family Pool Party is taking place on Friday 27 May 18:00-20:00! 🏊‍♀️twitter.com/i/web/status/1…n8

23 May
Xcite Leisure

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Come along to Step Circuits @ Xcite Craigswood! Step Circuits is a great full body work out that is guaranteed to… twitter.com/i/web/status/1…

23 May
Xcite Leisure

Latest tweets

🥳 WE ARE HIRING 🥳 Want to join the Xcite Team? Check out our various job vacancies on our website! Apply onlinetwitter.com/i/web/status/1…cl

22 May
Xcite Leisure

Latest tweets

The Kids Summer Holiday Programme has ARRIVED! ☀️🥳 Taking place Monday 27th June - Thursday 11th August. Interest…twitter.com/i/web/status/1…s

22 May
Xcite Leisure

Latest tweets

INVEST IN YOURSELF this May by joining Xcite and benefit from NO JOINING FEE - saving £20! 🤩 Now is the perfect ti…twitter.com/i/web/status/1…U

22 May
Xcite Leisure

Latest tweets

Start your Sunday off right with Body Attack @ Xcite Livingston! 💪 Body Attack uses high energy moves which will…twitter.com/i/web/status/1…y

21 May
Xcite Leisure

Latest tweets

Fancy an evening of entertainment? Look no further than Howden Park Centre🤩 Check out the shows 👉 3 June: Bend Ittwitter.com/i/web/status/1…Z5

21 May
Xcite Leisure