Job Reference:
ESCREC27.5
Hours Of Work:
Working over a 2-week pattern as outlined below:
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | Total Hours |
Week 1 | OFF | OFF | OFF | 15.45 - 21.15 | 15.30 - 21.15 | 8.45 - 17.00 | 9.30 - 16.15 | 26.25 |
Week 2 | OFF | OFF | OFF | 8.45 - 15.45 | 8.45 - 15.30 | 8.45 - 17.00 | 9.30 - 16.15 | 28.75 |
Benefits:
Salary:
£13.45 per hour
About us
West Lothian Leisure is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
The Role
As Receptionist, you’ll be the first point of contact - greeting visitors, helping with bookings and membership options, answering enquiries, and making sure every guest has a great experience from the moment they arrive. Whether it’s families, fitness enthusiasts, or first-time visitors, your role is all about creating a warm and helpful welcome.
Welcoming every visitor like they’re a regular (even if it’s their first time!)
Answering calls, emails, and questions with confidence and a smile
Managing bookings for classes, courts, and facilities
Processing memberships, payments, and daily transactions
Keeping reception running smoothly and looking sharp
Sharing info about classes, memberships, and special offers
Helping the wider team keep everything running like clockwork
What we’re looking for:
A naturally friendly, positive personality
Great communication skills
Calm, organised, and able to juggle a busy environment
Excellent IT skills
Experience in customer service or reception preferred but personality matters most!
If you're friendly, organised, have good IT skills and enjoy being part of a lively, people-first environment we'd love to have you on our team.
