Duty Supervisor at Xcite Craigswood full-time

About Us:

At Xcite we are committed to promoting a healthy, active lifestyle within our community where everyone can live a healthier, happier, longer life.   

Our state-of-the-art facilities at Xcite Craigswood include a busy gym, sports hall, 3G pitches and a variety of successful fitness classes delivered from our 2 dedicated fitness studios and BOX12 studio.  

Outdoors, members can make the most of our 400-metre athletics track and our premier 3G pitches. Our Wellbeing Hub, featuring Technogym Easyline equipment, provides the ideal environment for those new to resistance training and supports our Referral Programme. The main gym floor is equipped with the latest Technogym equipment, alongside dedicated functional fitness and strength and conditioning areas — ensuring a varied and effective training experience for everyone.

We are also proud to deliver a thriving junior coaching programme in badminton, golf and football, helping young people develop skills, confidence and a lifelong love of sport.

Above all, we are committed to creating a welcoming, inclusive environment where every member and visitor feels supported and valued.

The Role:

We are looking for a proactive and enthusiastic Duty Supervisor to join our dynamic team. In this role, you will be responsible for ensuring the smooth operation of the leisure centre during your shifts. You will be the key point of contact for both staff and customers, ensuring that the highest standards of customer service, safety, and cleanliness are maintained at all times.

Key Responsibilities:

• Supervise daily operations of the centre during assigned shifts
• Lead, motivate, and support staff
• Ensure health & safety policies and procedures are followed at all times
• Ensure that all staff, customers, contractors and visitors are working to the highest standards to ensure a safe and secure environment
• Ensure sufficient numbers of appropriately trained staff are available to safely deliver services
• Ensure that the facility programme is delivered successfully
• Carry out facility checks and ensure cleanliness and maintenance standards
• Have knowledge of and actively promote and sell our products and services
• Undertake administrative functions, stock management and the maintenance of accurate records
• Carry out general tasks including routine maintenance and cleaning duties as required

If you are passionate about fitness, have supervisor experience or ready to take the next steps in to a leadership role and want to make a real difference in your local community, we’d love to hear from you!

Interviews for this position will be held on 18th March 2026.

CLICK HERE TO APPLY