Job Reference:
CSCCSA20
Hours Of Work:
20 hours per week to be worked flexibly over 3 or 4 days depending on the programming and business needs. These will include working mornings and weekend working.
Benefits:
Free Xcite Membership & discounted family membership
Cycle to Work Scheme
up to 34 days annual leave (increasing to 38 after 5 years' service) pro-rata for part-time employees
Discount store vouchers through our Benefits Portal
Company Pension contributions up to 15% of your salary
Uniform provided
Salary:
£12.60 per hour
Are you passionate about delivering outstanding customer service? Do you enjoy engaging with people of all ages and abilities and thrive in a vibrant, sports & fitness setting? If so, we’d love for you to join our team as a Customer Service Assistant at Xcite Craigswood in Livingston!
In this role, you’ll be at the heart of our operation, welcoming members and guests, providing exceptional service, and ensuring everyone enjoys a first-class experience. You’ll bring enthusiasm, flexibility, and a proactive approach to supporting the team and assisting with a variety of tasks.
This is a fantastic opportunity for someone who loves sport and leisure, takes pride in creating positive customer experiences, and enjoys being part of a lively and supportive environment.
Job Purpose – overview:
Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
Key Responsibilities:
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