Latest News

Xcite Livingston: Due to essential maintenance the Main and Teaching Pool @ Xcite Livingston will be closed from Saturday 8 December and will reopen on Friday 28 December 2018. The rest of the building including the health suite, will remain open as normal.

Gym Refurbs: Some of your facilities are getting a refurb for Christmas! Please read more here

Website update: We have made some changes to our website. This may effect some of your saved booked marked pages. Please read more here

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Xcite Activities

Online Payments

All payments are required at the time of booking pay-per-visit activity or purchasing a membership. Failure to make payment will result in the automatic cancellation of the booking or membership.

Refund Policy

Pay-per-visit booking payments are non-refundable once a booking is made and payment is received.

Xcite Membership, once paid, carries a 10 day money back guarantee from the date of payment. After the 10 day period membership subscription payments are non-refundable.

Xcite Fitness Class/Gym Class/Sports/Kids Activities Bookings 

Online

You can book 7 days in advance using our free WLL Xcite App. Simply log into your Xcite account using your PIN and ID. You can also manage your class bookings, allowing you to re-book or cancel your fitness class. You can book online up to 30 minutes before a class starts. You can cancel an Xcite Class online 20mins prior to the class starting. 

Reception

You can book 5 days in advance at Reception. Why not ask for your online PIN and ID next time you visit so you can enjoy the benefits of using WLL Xcite App. You can cancel your class at reception prior to the Xcite class starting. 

Xcite Check-in kiosk

You’ll be able to book on the day of your class at Xcite Venues at kiosk stations - available Xcite Bathgate, Craigswood, Linlithgow and Whitburn. 

Cancellations

Cancellations can be made online up to 20 minutes before the start time of an Xcite class. You will be able to cancel your activity under the booking 'b' section of the WLL Xcite App. After this time you will need to contact the Xcite Venue directly to cancel the class before the start time. You cannot cancel by email or via our social media channels, only via your online account or contacting Reception directly.

Please note a No Show £2.00 penalty fee will occur on your account if you do not attend a booked class which you booked and have not cancelled. 

Why we have a No Show £2.00 penalty fee?

To help discourage non-attendance without cancellation we have a no show penalty fee of £2.00 per class to Xcite members policy. If you book a class and do not attend without cancelling your booking a £2.00 charge will occur on your membership account. You'll receive an email notifying you of the fee and instructions on how to pay. Until the fee is paid you will lose your membership entitlement and will be charged for activities you attend until the no show £2.00 penalty fee is paid. The penalty fee can be paid online or at any Xcite Venue. This fee will only be applicable to monthly and annual paying members.

To avoid obtaining a penalty fee please cancel any class bookings please make sure you cancel in advance and within the stated time limits. 

Waiting List

A waiting list will run for all full fitness classes. Any available spaces arising, due to cancellation, will be emailed to the whole waiting list giving those on the list the opportunity to book the class. Our system will automatically check once a day for cancelled class spaces and email to the waiting list. 

Arriving for your class

Please arrive 5 minutes early for your class. It is your responsibility to check-in your attendance at reception or kiosk and retain your receipt. Hand your receipt to your instructor on arriving at your class. Please do not turn up to a class without a receipt as this will result in non-admittance to the class.

Troubleshooting

If you are experiencing any problems with your login or have a query please contact your Xcite venue reception.

WLL Activities

For activities booked at the below venues please check to your booking confirmation correspondence for details. 

The Low Port Centre

Howden Park Centre 

Polkemmet Golf and Driving Range 

Deans CHS 

Inveralmond CHS 

Armadale Academy

James Young High School

St Kentigern’s Academy

St Margaret’s Academy

Linlithgow Academy

West Calder High School

 

Latest tweets

Check out the Xcite Livingston Team enjoying their Christmas lunch yesterday! Visit our website to take a look at… twitter.com/i/web/status/1…

3h
Xcite Leisure

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Supervised SoftPlay @ Xcite Craigswood is cancelled this morning for today only.

3h
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JOIN OUR TEAM! Check out our website for our various job vacancies. Apply online now – we would love to hear from… twitter.com/i/web/status/1…

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All of the Xcite Cafes stock Costa so why don’t you pop down for a Christmas coffee or hot chocolate? We have a ra… twitter.com/i/web/status/1…

21h
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Class cancellation @ Xcite Livingston: Body Step Athletic @ 19:05 on Friday (14 December) is cancelled for this week only.

21h
Xcite Leisure

Latest tweets

Yoga Bees @ Xcite Broxburn Sports Centre is cancelled @ 16:00 and 16:45 for today only.

12 Dec
Xcite Leisure

Latest tweets

During the festive season, there are some additional changes to WLL opening hours and services! For more informat… twitter.com/i/web/status/1…

11 Dec
Xcite Leisure

Latest tweets

Class cancellation @ Xcite Whitburn: Xcite Aqua @ 19:00 is cancelled tonight for this week only.

11 Dec
Xcite Leisure

Latest tweets

Xcite Linlithgow Special Offer! From 10 Dec - 31 Dec, Xcite 5z will be £10.00* per pitch! Please contact reception… twitter.com/i/web/status/1…

11 Dec
Xcite Leisure

Latest tweets

Xcite Bathgate & Craigswood Special Offer! From 10 Dec - 31 Dec, Xcite 5z will be £10.00* per pitch! Please contac… twitter.com/i/web/status/1…

11 Dec
Xcite Leisure