Latest News
Weekend Availability - 25-26th June:
 
Please note, these areas @ Xcite Bathgate are unavailable this weekend:
 
The softplay area is closed 12:00-13:00 on Saturday 25th due to a private party.
The pool is closed from 15:00 on Saturday 25th due to a private party. Last admission is 13:00.
Customer Notice - Xcite Whitburn:
Please note, the lift is currently out of order until further notice. We apologise for the inconvenience. 
Customer Notice - Xcite Broxburn Sports Centre: 
Please note, there will be no hot water or shower access between 20th-24th June due to new water system installation.
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 Receptionist

  • Receptionist (part-time) @ Inveralmond Community High School - ICHSREC255

    Closing date:  Monday 6th July 2022

    Salary:  £9.90 per hour

    Based at:  Inveralmond Community High School, Livingston

    Hours per week:  25.5 hours , scheduled as follows:

    Monday - 15.15 - 22.00 (6.75 hours)

    Tuesday - 15.30 - 21.30 (6 hours)

    Wednesday - Off

    Thursday - 15.15 - 21.30 (6.25 hours)

    Friday - Off

    Saturday - Off

    Sunday - 09:00 - 15:30 (6.5 hours)

    Apply online here

  • Receptionist (part-time) @ Polkemmet Country Park - PCPREC23

    Closing date: 3rd July 2022

    Salary:  £9.90 per hour

    Based at:  Polkemmet Country Park

    Hours per week:  23 hours, working between a summer & winter schedule as detailed below:

    SUMMER

     

    HRS

     

    WINTER

     

    HRS

    Monday

    16.00-20.00

    4

     

    Monday

    9.00-16.30

    7.5

    Tuesday

    16.00-20.00

    4

     

    Tuesday

    OFF

     

    Wednesday

    OFF

     

     

    Wednesday

    OFF

     

    Thursday

    OFF

     

     

    Thursday

    OFF

     

    Friday

    7.30-16.00

    8.5

     

    Friday

    OFF

     

    Saturday

    7.30-14.00

    6.5

     

    Saturday

    9.00-16.30

    7.5

    Sunday

    OFF

     

     

    Sunday

    9.00-16.30

    7.5

       

    23

         

    22.5

    Apply online here

  • Casual Receptionist @ Xcite Whitburn CSAREC22

    At Xcite we sometimes require flexible individuals who can be called into action at short notice!

    You'll be on standby to help during busy times to cover holidays and periods of absence.

    Closing date: 30th June 2022

    Salary: £9.90 per hour

    Hours: Casual

    Apply online here 

  • Casual Receptionist @ East Calder & Livingston - ESCLV22

    At Xcite we sometimes require flexible individuals who can be called into action at short notice!

    You'll be on standby to help during busy times to cover holidays and periods of absence at our East Calder Sports Centre and Livingston sites.

    Closing date: 7th July 2022

    Salary: £9.90 per hour

    Hours: Casual

    Apply online here 

Job Purpose – overview
West Lothian Leisure is a Community Benefit Organisation, a registered Scottish charity.  It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices.  We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.

Your role as a Receptionist is to provide a high quality reception, telephone and sales service and to work as part of a team to deliver excellent customer service.

Core Accountabilities & Responsibilities

  • Provide a professional and friendly reception and switchboard service to customers in line with the Charity’s service objectives.
  • Undertake cash transactions and implement financial procedures.
  • Process bookings and memberships
  • Deliver excellent customer service and resolve customer complaints should they arise
  • Undertake general administrative tasks such as word-processing and filing to support the delivery of programmes and services.
  • Produce summary reports at designated intervals
  • Promoting products and services to customers and visitors.
  • Maintain vending stock levels and process takings (at designated facilities)
  • Undertake general routine maintenance and cleaning duties around the reception area

The above list is illustrative, not exhaustive. Accordingly, there may be a requirement to undertake additional duties, consistent with the level of the post, as directed by management.

Essential Qualifications, Experience and Skills

  • A good ability to demonstrate the core competencies.
  • 2 standard grades or equivalent in Mathematics and English (or similar)
  • Experience of providing a friendly reception and switchboard service
  • Face to face customer service experience, preferably in similar leisure environment
  • Cash handling experience.
  • Willingness to continuously develop and attend training and development sessions in line with your personal training plan, on occasion out-with your normal hours of work, to ensure the required level of competence.

Desirable Qualifications, Experience and Skills

  • Successful study of a relevant subject at level HNC or equivalent
  • Good level of competence in a wide range of software applications including Word, Excel, MRM, Exchequer, Outlook.
  • A working knowledge/willingness to learn about the Charity’s policies and procedures/products and services.

Job Dimensions

  • Occasionally taking possession of security keys to open and close the facility
  • Mentoring new and existing staff in the role

Core organisational competencies

  • Service delivery
  • Champions the service, focusing on individual customer’s needs and responding with service that surpasses their expectations.
  • Honesty and integrity
  • Being truthful, keeping promises and commitments and making ethical decisions.
  • Respect for equality and diversity
  • Understanding others’ behaviours and culture and treating everyone fairly.
  • Personal effectiveness
  • Personal responsibility for making things happen – being accountable for your own actions.

Additional information

  • This post is subject to a basic check from Disclosure Scotland.
  • Hours will be worked on a shift rota basis and is likely to include evenings and weekend working
  • You will be required to be aware of current Health and Safety Policy and to take responsibility for your own safety and the safety of others who may be affected by your acts or omissions at work.

Click here to apply online.

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❗Weekend Availability - 25-26th June❗ These areas @ Xcite Bathgate are unavailable this weekend 👉 The softplay ar…twitter.com/i/web/status/1…0

24 Jun
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The Xcite Outdoors Summer Programme is starting SOON! 🌲🚴 Choose between a range of options from mountain biking totwitter.com/i/web/status/1…B2

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Drowning Prevention Week is taking place between 18-25th June. 🏊‍♂️ We would like to share the importance of keepi…twitter.com/i/web/status/1…J

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We value our members and their opinions. 💙 Check out what our fab member Laura @ Xcite East Calder, said upon visi…twitter.com/i/web/status/1…A

24 Jun
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🥳 WE ARE HIRING 🥳 Want to join the Xcite Team? Check out our various job vacancies on our website! Apply onlinetwitter.com/i/web/status/1…Cq

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It's time to party @ Xcite Livingston! 🥳 Kick off the Summer holiday with our Family Pool Party! Taking place on…twitter.com/i/web/status/1…J

23 Jun
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We are looking forward to welcoming you along for a swim at our venues this Summer! 🏊☀️ To help us keep the pool c…twitter.com/i/web/status/1…K

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