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Payment Options

Monthly Direct Debit: First Membership instalment and joining fee paid in advance when applying for membership using one of the following payments methods: Cash or Credit/Debit card.
Monthly instalments will be made on the 1st of each calendar month on a rolling Direct Debit system.
Annual Payment: When applying for an Annual Subscription the full 12 months plus joining fee will be payable in advance. Annual Subscriptions are non-refundable. The following payment methods are acceptable Cash or Credit/Debit Card.
Pay-Per-Visit: Customers can pay for facilities and service as they visit or in advance of their visit via pre booking using the following payment methods: Cash or Credit/Debit Card.

Membership Options
 
Xcite Premier Membership: (25yrs – 59yrs) Includes use of group fitness classes, fitness centres, swimming, badminton, squash, short tennis, golf, tennis, indoor bowling and table tennis activities at any Xcite West Lothian Leisure Ltd venue during normal opening hours.


Xcite Gold Membership:  (25yrs – 59yrs) Includes use of fitness centres, swimming, badminton, squash, short tennis, tennis, golf, indoor bowling and table tennis at any Xcite West Lothian Leisure Ltd venue during normal opening hours.


Xcite Silver Membership:  (25yrs – 59yrs) Includes Fitness Centres, swimming, badminton, squash, short tennis, tennis golf, indoor bowling and table tennis at any Xcite West Lothian Leisure Ltd venue between Opening Time - 4.30pm, Monday to Friday.


Xcite POL Membership: (60yrs+) Includes use of group fitness classes, fitness centres, swimming, badminton, squash, short tennis, golf, tennis, indoor bowling and table tennis activities at any Xcite West Lothian Leisure Ltd venue during normal opening hours. Proof of age must be provided.


Xcite Junior Membership:  (0yrs – 15yrs) Includes use of N-R-G Play, N-R-G Mini Movers, N-R-G Juniors, N-R-G Teentone, N-R-G Group Fitness Class, N-R-G Sport, Swimming, Learn to Swim, Beach Parties, Racquet Sports, Golf, Indoor Bowling, Rookie Lifeguard, Soft Play, Supervised Soft Play and Holiday Programmes. (Coached Courses are restricted to one block per member per block)


Xcite Young Adult:  (16yrs – 24yrs) Includes use of group fitness classes, fitness centres, swimming, badminton, squash, short tennis, golf, tennis, indoor bowling and table tennis activities at any Xcite West Lothian Leisure Ltd venue during normal opening hours.


Xcite Student: (25yrs – 59yrs) Includes use of group fitness classes, fitness centres, swimming, badminton, squash, short tennis, golf, tennis, indoor bowling and table tennis activities at any Xcite West Lothian Leisure Ltd venue during normal opening hours. This membership is available to all students enrolled in further education. Proof of study is required in the form of a student card, course enrolment confirmation letter or receipt for course fees when applying or collecting the Xcite Membership card.


Xcite Registered User: Customers must be registered with Xcite to make any bookings for Xcite services. Payment for these services must be made at the time of booking. Booking fees are non-refundable in the event of a customer cancellation. Children under 16yrs are not permitted to make phone or online bookings when payment is required without the bill payer’s permission.

General Terms and Conditions
 
1. Membership, administration or booking fees are non-refundable, unless in circumstances were Xcite West Lothian Leisure Ltd is found to be in breach of contract.


2. From time to time we (Xcite West Lothian Leisure Ltd) may have to make changes to the membership and registration options or terms and conditions, and reserve the right to do this. Any such changes will take effect when advertised on our website. An up-to-date version of the General Terms and Conditions will be available to read on our website and at each facility, and will be the operative Terms and Conditions replacing any earlier version.


3. Membership and registration does not include the use of lockers, these are available for use for a small nominal charge or deposit.


4. Membership cards are issued to all current members and registered users, and these cards must be used to gain entry every time a visit is made. In order for us to collect accurate usage data it would be helpful if you inform us of the activities you plan to undertake at each visit.


5. Membership and registered user cards are not transferable and use by any person other than by the member will result in the cancellation of that membership with no refund. This is why, in line with industry best practice, we ask for customer’s photographs to be taken.


6. Where a replacement Technogym key is required then the cost of the new key will be the responsibility of the individual member/registered user who owns the key.


7. Xcite West Lothian Leisure Ltd reserves the right to refuse any application for membership or registration if there are believed to be reasonable grounds to do so.


8. All memberships are a legally binding contract between the applicant and Xcite West Lothian Leisure Ltd and represent a commitment to pay all monthly payment fees. It is the member’s responsibility to ensure that all monthly membership fees are paid in full and on time.


9. Xcite West Lothian Leisure Ltd reserves the right to cancel a membership if there are believed to be reasonable grounds to do so, such as a breach of contract or facility rules. In such cases no refund of membership will be given.


10. If you are unhappy with our service and wish to terminate your membership we would appreciate if you contact us first, verbally or via our website using our cancellation submission form. This provides us with the opportunity to improve our service to your satisfaction. Should you wish to pursue termination of membership then your membership will remain active until close of business the day before your next payment is due, at which point it will automatically terminate. Please note that Xcite West Lothian Leisure Ltd.’s Direct Debit collection process begins on the second last working day of each calendar month. Once the process begins we cannot reverse the request for Direct Debit payment only you the member can stop the payment by cancelling your direct debit at your bank. This is only a factor should you wish to terminate in the last few working days of any month.


11. Xcite West Lothian Leisure Ltd reserves the right to review monthly membership fees at its discretion and Direct Debit payments may be increased or decreased accordingly. We will give you at least 14 days notice of any proposed increase or decrease and you will have the right to terminate membership without penalty at any time between notification and the price change being applied. If we do not hear from you we deem that you have accepted the price change.


12. Xcite West Lothian Leisure Ltd reserves the right to regularly review pay-per-play prices at its discretion and admission payments for pay-per-play may be increased accordingly. These increases normally take effect on 1st April or 1st September. West Lothian Leisure Ltd will give 14 days general notice on our website of any proposed increase.


13. Membership activity bookings are restricted to one booking of an activity per day especially during busy times within all Xcite Venues. This ensures all members have fair opportunity to participate in their chosen activity. 


14. As a member you will be required to comply with the rules relating to the use of the Xcite venue(s), all Xcite core products and activities. This will include the cancellation, either in person or by telephone, of all bookings that a member or registered user is unable to attend by providing West Lothian Leisure  Ltd with 24 hours cancellation notice before the booking date and time otherwise the charge will be made in full.


15. Xcite West Lothian Leisure Ltd reserves the right to immediately cancel or suspend for a period of time any membership or access through register use without  refund, if there are believed to be reasonable grounds to do so.


16. Sometimes there are matters beyond our control which affect our services and may results in facilities or services being unavailable for a limited time. All activities and facilities that members are entitled to participate in or use are, therefore, subject to availability. Please note that your membership entitles you to use all our facilities so should your regular site be unavailable there may be another option nearby.


17. Unless specifically stated in any particular promotion existing members are not eligible to apply for promotional offers.

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Gentle Exercise is a superb way to keep fit or get back into fitness after a long lay off. westlothianleisure.com/adult-activiti…

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Tips to achieve a balanced diet! nhs.uk/Livewell/Goodf… All our cafes have healthy choices! westlothianleisure.com/xcite-venues/c…

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Teen Tone are fantastic sessions giving 12-15 year olds fitness fans the chance to workout in our Xcite Gyms! westlothianleisure.com/junior-activit…

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Xcite Broxburn Pool is now open as normal.

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Track your fitness progress, save your workouts and monitor your fitness goals online from your phone! More Info: westlothianleisure.com/adult-activiti…

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The benefits of playing Golf! bbc.co.uk/news/uk-scotla… Play a round @ Xcite Bathgate: westlothianleisure.com/adult-activiti…

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Class cancellation @ Xcite Whitburn: Aquafit @ 19.00-19.50 is cancelled for this week only.

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West Lothian Leisure are looking for a Leisure Receptionist!* Find out more and apply: westlothianleisure.com/careers/join-t… *closing date: 1 August 2017

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Xcite Broxburn Main Pool is currently closed due to essential maintenance. Sauna/Steam will remain open. No swimming lessons are cancelled.

27 Jul
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Swimming is a great exercise for your body because it uses every muscle group! Cool down @ Xcite this Summer! westlothianleisure.com/adult-activiti…

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