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Weekend Availability - 25-26th June:
 
Please note, these areas @ Xcite Bathgate are unavailable this weekend:
 
The softplay area is closed 12:00-13:00 on Saturday 25th due to a private party.
The pool is closed from 15:00 on Saturday 25th due to a private party. Last admission is 13:00.
Customer Notice - Xcite Whitburn:
Please note, the lift is currently out of order until further notice. We apologise for the inconvenience. 
Customer Notice - Xcite Broxburn Sports Centre: 
Please note, there will be no hot water or shower access between 20th-24th June due to new water system installation.
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You spoke we listened!

From 3 January 2020 we’ll be changing the cancellation period for classes to 2 hours instead of 20 mins. Members will be able to cancel a fitness class booking up to 2 hours prior to the start of the class. You can do so on the WLL Xcite App on the ‘B’ icon, online or at reception.

We’ve made this change due to customer feedback to allow more time for cancelled spaces to be opened up for other customers to book. This will help minimise empty spaces in classes that customers want to come along too – often classes run with availability due to late cancellations.

Did you know that our Fitness Classes are monitored on a regular basis and low attended classes are taken off the timetable. Popular classes can be at risk of being removed due to no shows and empty spaces within the class due to last minute cancellations. We hope the change to 2 hours will enable these classes to be fully attended.

Many thanks
The Xcite Team  


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