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All Xcite venues, Low Port and Howden Park Centre are currently closed in line with Scottish Government Guidelines - see our 'Latest Update' for news.

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What is Xcite Online?

Xcite Online gives you access to LIVE fitness classes every day! You can access classes via the WLL Xcite App or on our website. You can also access our On Demand library for anytime classes to best suit you!

You can see what is available LIVE and ON Demand before you sign up, either on our website or WLL Xcite App! 

Read more...  

How much is Xcite Online?

Xcite Online is £9.99* a month and is available for anyone (16yrs+) to sign up to. 

We're offering a 7 day money back guarantee!*

How do I sign up?

You can sign up online now - for more info please watch our video here

Is Xcite Online included in my Xcite membership? 

No, Xcite Online is a new membership available for anyone to sign up to for £9.99* and is separate to our other memberships. 

***To sign up you'll need to select 'No, I am a new customer' when entering your details and you'll receive a new ID and PIN.***

Find out how to sign up!

What if I am an annual member, can I still access Xcite Online?

Yes, annual members have two options. You can join Xcite Online for £9.99 by following instructions on our how to sign up video! While we are closed, your annual membership will remain frozen.

Alternatively, you can unfreeze your annual membership for access - to do this please get in touch with us here

What if I am donating my membership DD, can I still access Xcite Online?

If you have kindly opted to unfreeze and donate your monthly membership DD,  please get in touch with us here

Find out more about how you can support us here.

How do I access Xcite Online? 

Once signed up the quickest and easiest way to access Xcite Online is via the WLL Xcite App! You can also access LIVE classes on our website here. On Demand access on our website is under development and we hope to release this soon.

***You'll be asked to sign in and will need your ID and PIN to do this. You'll have received this in your sign up email.*** 

Watch our sign up How to Video.

I don't know my ID and PIN

You'll receive your ID and how to set up your PIN on your sign up to Xcite Online in a confirmation email. Even if you are an existing Xcite Member, you’ll be issued a NEW ID and PIN as you'll need to sign up as a new member. 

 ***To sign up online you will need to select 'No, I am a new member' when entering your details and you will receive a new ID and PIN.***

What classes are included?

LIVE classes include Les Mills, Yoga, Dance, Xcite Classes and much more - see our latest timetable or on the WLL Xcite App. Class content is reviewed on a regular basis. 

Please note, our On Demand library offers a wide range of recorded classes for you to enjoy. However, some classes are subject to licensing and copyright rules by our partners and will only be available ‘live’, this is out with our control.

Watch our LIVE and ON Demand How to Video.

Can I access Xcite Online classes on phone?

Yes, the easiest way to access is by downloading the WLL Xcite App, via LIVE Classes tile and On Demand tile. 

You can also access our LIVE timetable here via our website on your phone's browser - view the timetable landscape on your phone to select different days. We do recommend you download the app for best access on your phone. 

On Demand is available now on the WLL Xcite App and is currently being developed for web access. 

Watch our LIVE and ON Demand How to Video.

Can I watch Xcite Online classes on my laptop or tablet?

Yes, via the LIVE timetable here or via WLL Xcite App - tap on your class within the WLL Xcite App and then the 'share' button. You can then email it to your own inbox and open the link on your laptop and start your favourite workout!

Watch our LIVE and ON Demand How to Video.

Remember to add in your NEW ID for email and PIN for password when signing into your class.

Can I watch Xcite Online on my Smart TV 

Yes, depending on your device and your TV, you can share/cast from the WLL Xcite App within the class by selecting the tv icon in the top right or via your web browser from the live timetable on our website. Note, some devices restrict access and this is out with our control.

Remember to add in your NEW ID for email and PIN for password when signing into your class.

Do I need to book a live class before I attend?

No, you can you log in before the start time, however if you use the WLL Xcite App you can also save future classes to your calendar on your phone.

Watch our LIVE and ON Demand How to Video.

My online classes aren't showing under 'my bookings'?

Online classes will not show under your bookings - you can save your upcoming classes into your phone calendar via the WLL Xcite App. 

Watch our LIVE and ON Demand How to Video.

Is there a limit on the number of classes I can take part in?

No, you can take part in as many classes as you wish!

How often are the classes updated?

The LIVE timetable is reviewed regularly, and you'll be able to view classes 7 days in advance.

Fresh On Demand content is added regularly, although some of the content may have been recorded within the last 12 months. 

Why are not all class types available in On Demand?

Although our On Demand library offers a wide range of recorded classes for you to enjoy, some classes are subject to licensing and copyright rules by our partners and will only be available ‘live’, this is out with our control.

What if I want to cancel my Xcite Online membership?

*Please see our Terms and Conditions here

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