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Customer Notice: The sports hall lights @ Xcite Craigswood are getting an upgrade! Work starts on Monday 26 August and is due to be completed by Thursday 5 September.

During this time the sports hall will be unavailable for all bookings. For any further information please contact reception on T: 01506 237940.

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We understand that unforeseen circumstance can prevent you from using your Xcite Membership. This may be due to an injury or ill health. Under these circumstances you can request to freeze your membership for a period of time. This will enable you to freeze your payments until you are physically able to use your membership again.

Please complete and submit the form below. Your freeze request will go to the relevant Xcite Management Team for authorisation. You will receive a confirmation email within 3 working days of your form being submitted.

Please remember to select the last tick box before submitting the form.

*See Membership Terms and Conditions for full details.