Receptionist Linlithgow Academy

About Us:

At Xcite we are committed to promoting a healthy, active lifestyle within our community where everyone can live a healthier, happier, longer life.    Xcite manage bookings at Linlithgow Academy for the many sports that are available using the school's various sports areas such as football pitches, sports halls and studios.  We pride ourselves on providing a welcoming and inclusive environment for all our members and visitors.

The Role:

We are currently seeking a professional and personable Receptionist to be the first point of contact for our visitors and provide administrative support where required.

Key Responsibilities:

• Provide a professional and friendly reception and switchboard service to customers in line with the Charity’s service objectives.
• Undertake cash transactions and implement financial procedures.
• Process bookings and memberships
• Deliver excellent customer service and resolve customer complaints should they arise
• Undertake general administrative tasks such as word-processing and filing to support the delivery of programmes and services.
• Produce summary reports at designated intervals
• Promoting products and services to customers and visitors.
• Maintain vending stock levels and process takings (at designated facilities)
• Undertake general routine maintenance and cleaning duties around the reception area

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