Job Purpose – overview
West Lothian Leisure is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
Your role as a Sports Sports Coach (Level 2) is to plan and deliver a comprehensive programme of sports instruction to nationally recognised standards whilst working as part of a wider team to deliver excellent customer service.
Core Accountabilities & Responsibilities
- Plan and execute a fun, safe and engaging coaching programme
- Evaluate performance and provide suitable feedback
- Assess strengths and weaknesses in a participant's performance and identify areas for further development
- Communicate instructions and commands using clear, simple language
- Encourage participants to gain and develop skills, knowledge and techniques
- Correct faults in techniques and identify ways to ensure progression
- Maintain records of customer progress through continual assessment and communicate any changes effectively with the on-site management team.
- Respond quickly in emergency situations
- Deliver excellent customer service, liaising with students and guardians to resolve complaints should they arise
- Promote products and services to customers and visitors
- Undertake general administrative tasks to support the delivery of programmes and service
- Working to a high legal and ethical standard at all times, particularly in relation to issues such as child safeguarding and health and safety requirement
- Attend training and development sessions, occasionally out-with your normal hours of work, to ensure your Health and Safety competence and your continuous professional development.
The above list is illustrative, not exhaustive. Accordingly, there may be a requirement to undertake additional duties, consistent with the level of the post, as directed by management.
Essential Qualifications and Experience
- A good ability to demonstrate the core competencies.
- UKCC Level 2 in Sports Coaching or UKCC Level 1 in Sports Coaching and a willingness to obtain and apply knowledge/skills from the Level 2 qualification.
- 2 standard grades or equivalent in Mathematics and English (or similar)
- Competent level of skill with Excel, Word.
- Suitable and sufficient experience of coaching of children and adults.
- A working knowledge of coach’s Health and Safety responsibilities
- Willingness to continuously develop and attend training and development sessions in line with your personal training plan, on occasion out-with your normal hours of work, to ensure the required level of competence.
Desirable Qualifications and Experience
- Hold and maintain a recognised First Aid at Work qualification.
- Hold additional coaching and/or sports coaching qualifications.
- A working knowledge/willingness to learn about the Charity’s policies and procedures/products and services.
- You will be required to be aware of current Health and Safety Policy and to take responsibility for your own safety and the safety of others who may be affected by your acts or omissions at work.
Core organisational competencies
- Service delivery
Champions the service, focusing on individual customer’s needs and responding with service that surpasses their expectations.
- Honesty and integrity
Being truthful, keeping promises and commitments and making ethical decisions.
- Respect for equality and diversity
Understanding others’ behaviours and culture and treating everyone fairly.
- Personal effectiveness
Personal responsibility for making things happen – being accountable for your own actions.
- This position is subject to a Protecting Vulnerable Groups (PVG) scheme check.
- Hours will are likely to include evenings and weekend working