Job Purpose – overview
Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their well-being and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
Your role is to work as part of the HR Team providing generalist support and advice to managers and staff whilst coordinating work across the Organisation in areas of designated responsibility.
Core Accountabilities & Responsibilities
Provide coherent and strategically focused information and advice to managers on all employee relations issues including contracts, disciplinary, grievance and absence matters
Provide advice and support to managers to ensure the capture of accurate time and attendance information
Resolving pay queries
Provide a comprehensive recruitment and selection service.
Carry out investigations and prepare reports
Process HR and payroll information, ensuring the accuracy of HRM system systems
Assist in the identification of training needs and deliver training for managers and staff
Undertake planned HR initiatives to achieve continuous improvement.
Analyse and report on Payroll and HRM information and statistics
Assist in the audit and reporting of HR procedures
Maintain confidential and sensitive employee records
Assist in the procurement and distribution of staff uniforms and badges.
Provide the highest standard of customer service.
The above list is illustrative, not exhaustive. Accordingly, there may be a requirement to undertake additional duties, consistent with the level of the post, as directed by management.
Essential Qualifications, Experience and Skills
- Demonstrates excellent core organisational competencies.
- CIPD Level 3 Diploma in HRM or equivalent
- 2-3 years in an HR generalist role
- Hold or willingness to study for the ILM level 3 Coaching certificate within first year of post.
- Excellent knowledge of current employment legislation and experience of giving advice to others
- Excellent verbal and written communication skills
- Can write comprehensive and detailed reports and letters.
- Highly competent level of skill with Excel, Word, PowerPoint and HRM systems
- Demonstrable experience of dealing with conflict, sensitive and highly confidential matters
- Hold and maintain a current valid driving license [and use of a vehicle].
- Willingness to continuously develop and attend training and development sessions in line with your personal training plan, on occasion out-with your normal hours of work, to ensure the required level of competence.
Desirable Qualifications, Experience and Skills
- CIPD Level 5 Diploma in HRM or equivalent
Job Dimensions
Maintain the secure storage of accurate confidential employee records and payroll data.
Core organisational competencies
Service delivery
Champions the service, focusing on individual customer’s needs and responding with service that surpasses their expectations.
Honesty and integrity
Being truthful, keeping promises and commitments and making ethical decisions.
Respect for equality and diversity
Understanding others’ behaviours and culture and treating everyone fairly.
Personal effectiveness
Personal responsibility for making things happen – being accountable for your own actions.
Additional information
- This post is subject to a Basic Disclosure Scotland check.
- Required to work flexibly with some evening and weekend working
- You will be required to be aware of current Health and Safety Policy and to take responsibility for your own safety and the safety of others who may be affected by your acts or omissions at work.