Latest News
Xcite Bathgate Cafe
Please note, the café at Xcite Bathgate will be closing at an earlier time of 3pm on Thursday 4th August. 
We apologise for any inconvenience this causes.
Weekend Availability - 6th/7th August: 
 
Please note, these areas are not available @ Xcite Bathgate this weekend:
 
Saturday 6th August:
 
The soft play closed 12:00-13:00 due to a party.
The pool are is closed from 14:00 due to a party. Last admission is 13:15.
 
Please note, the pool @ Xcite Whitburn is closed from 8th-12th August due to essential maintenance.
Close
Skip to main content

Job Description – Health and Wellbeing Administrator

Job Details

Department:

Operations

Reports to:

Health and Wellbeing Team Leader

Contacts:

Internal: Operations Manager, Health and Wellbeing Team, Reception teams, GP referral site instructors

External: Key partners within the NHS and West Lothian Council

Based at:

Howden Park Centre, Livingston

Job Purpose – overview

Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity.  It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices.  We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.

Your role as a health and Wellbeing Administrator is to provide clerical and administrative support to the Health & Wellbeing Team

Core Accountabilities & Responsibilities

v  Undertake general clerical and administrative duties

v  Maintain confidential and sensitive records

v  Provide administrative support and services throughout the Health & Wellbeing Programmes

v  Book appointments for referred patients

v  Ensure Instructors receive necessary documents

v  Provide a telephonist service, resolving issues within levels of knowledge and ability

v  Administer member processes

v  Assist in projects as and when required.

v  Provide advice and information to customers on all the Charity’s products and services.

The above list is illustrative, not exhaustive. Accordingly, there may be a requirement to undertake additional duties, consistent with the level of the post, as directed by management.

Essential Qualifications, Experience and Skills

v  Demonstrates good core organisational competencies

v  Standard grade or equivalent in Mathematics and English.

v  Excellent interpersonal skills, including the ability to communicate professionally both verbally and in writing.

v  1 year experience in an equivalent clerical/administrative post

v  Proficient in the use of MS Office

v  Ability to manage time and priorities effectively

Desirable Qualifications, Experience and Skills

v  Successful study at HNC level or equivalent

v  Knowledge of reception and booking procedures

v  Highly Skilled in MRM +2

Job Dimensions

v  Responsible for working with confidential information.

Core organisational competencies

Service delivery

Champions the service, focusing on individual customer’s needs and responding with service that surpasses their expectations.

Honesty and integrity

Being truthful, keeping promises and commitments and making ethical decisions.

Respect for equality and diversity

Understanding others’ behaviours and culture and treating everyone fairly.

Personal effectiveness

Personal responsibility for making things happen – being accountable for your own actions.

Additional information

v  This post is subject to a basic check from Disclosure Scotland.

v  Attendance at evening and weekend events may be required on occasion.

v  You will be required to be aware of current Health and Safety Policy and to take responsibility for your own safety and the safety of others who may be affected by your acts or omissions at work.

Latest tweets

❗Customer Notice - Xcite Bathgate❗ Please note, the sauna is closed tomorrow, Monday 8th August, from 17:30-19:30.… twitter.com/i/web/status/1…

3h
Xcite Leisure

Latest tweets

❗Coaching Training Week❗ From Mon 8 to Sun 14 Aug, all children’s Xcite Coaching courses will be suspended to allo… twitter.com/i/web/status/1…

3h
Xcite Leisure

Latest tweets

❗Customer Notice - Xcite Whitburn❗ Please note, the pool will be closed from 8th-12th August due to essential main… twitter.com/i/web/status/1…

4h
Xcite Leisure

Latest tweets

We are running our BIGGEST FITNESS CHALLENGE YET! 😱 For the whole months of July and August, we are challenging ou…twitter.com/i/web/status/1…b

4h
Xcite Leisure

Latest tweets

Brand NEW Xcite Power Stretch class @ Xcite Linlithgow! 🤸 By using the best elements from yoga and pilates, you wi…twitter.com/i/web/status/1…S

7h
Xcite Leisure

Latest tweets

🥳 WE ARE HIRING 🥳 Want to join the Xcite Team? Check out our various job vacancies on our website! Apply onlinetwitter.com/i/web/status/1…0p

8h
Xcite Leisure

Latest tweets

🥳 GET 50% OFF THIS AUGUST! 🥳 Join Xcite between 1st and 18th August and get 50% off your initial payment PLUS paytwitter.com/i/web/status/1…fw

13h
Xcite Leisure

Latest tweets

If you fancy an evening of entertainment, look no further than Howden Park Centre! 🤩 Check out the upcoming shows…twitter.com/i/web/status/1…k

6 Aug
Xcite Leisure

Latest tweets

We value our members and their opinions. 💙 Check out what our fab member David @ Xcite Livingston, said upon visit…twitter.com/i/web/status/1…5

6 Aug
Xcite Leisure

Latest tweets

This August, we are offering our customers 10% off ALL Introduction to Archery Courses! 🤩 Bring the kids (8-12yrs)…twitter.com/i/web/status/1…h

6 Aug
Xcite Leisure