Weekend Availability
To avoid disappointment when visiting us this weekend, please check out our weekend availability here.
Close
Skip to main content

Job Purpose – overview

Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity.  It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices.  We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.

Your role as Café Supervisor is to prepare and serve a range of simple hot and cold meals, drinks, sandwiches and snacks and to supervise staff to ensure the delivery of an excellent catering service.

Core Accountabilities & Responsibilities

  • Prepare and serve a range of simple hot and cold meals, drinks, sandwiches and snacks
  • Supervise the work of café staff
  • Actively promote the healthy eating agenda.
  • Assist with supplies and manage stock processes
  • Ensure adherence to all health and safety legislation and HACCP System for food hygiene standards
  • Ensure adherence to the organisations, policies, procedures and working guidance
  • Actively promote and sell products and services
  • Maintain vending machine stock and operation
  • Ensure the highest standards of cleanliness in and around the café area
  • Ensure that cash takings are secure and counted in line with policies and procedures.
  • Undertake administrative functions and maintain accurate records
  • Carry out general tasks including routine maintenance and cleaning duties

The above list is illustrative, not exhaustive. Accordingly, there may be a requirement to undertake additional duties, consistent with the level of the post, as directed by management.

Essential Qualifications, Experience and Skills

  • A good ability to demonstrate the core competencies and good management competencies
  • REHIS Elementary Food Health and Hygiene Level 2
  • Excellent customer service experience and skills preferably gained in the leisure industry
  • Basic food preparation and food assembly to comply with Food safety & HACCP
  • Stock management and merchandising experience
  • Good written and verbal communication skills.
  • Willingness to continuously develop and attend training and development sessions in line with your personal training plan, on occasion out-with your normal hours of work, to ensure the required level of competence

Desirable Qualifications, Experience and Skills

  • Successful study at HNC level or above or equivalent.
  • Recognised First Aid at Work qualification.
  • Working knowledge of IT including MS Office packages.
  • A working knowledge of Health and Safety responsibilities in a catering environment.
  • Experience of supervising others
  • Good administrative skills

Job Dimensions

  • Will work in a hot kitchen environment with peak busy times
  • Supervision of Café Assistants
  • Key holder for Café facilities

Core organisational competencies

  • Service delivery
  • Champions the service, focusing on individual customer’s needs and responding with service that surpasses their expectations.
  • Honesty and integrity
  • Being truthful, keeping promises and commitments and making ethical decisions.
  • Respect for equality and diversity
  • Understanding others’ behaviours and culture and treating everyone fairly.
  • Personal effectiveness
  • Personal responsibility for making things happen – being accountable for your own actions.

Additional information

  • This post is subject to a basic check from Disclosure Scotland.
  • Hours will be worked on a shift rota basis and is likely to include evenings and weekend working
  • You will be required to be aware of current Health and Safety Policy and to take responsibility for your own safety and the safety of others who may be affected by your acts or omissions at work.

Click here to apply online.

Latest tweets

To avoid disappointment this weekend please check out our weekend availability on our website: westlothianleisure.com/xcite-venues/w…

4h
Xcite Leisure

Latest tweets

@my_stripy_socks Hi Alice, we are allowing some time for the trial so we can see the benefits. I will pass your fee… twitter.com/i/web/status/1…

6h
Xcite Leisure

Latest tweets

Sessions tonight with our Football Development Officer @DavidBairdSC taking place @XciteLeisure Broxburn: Midfiel… twitter.com/i/web/status/1…

8h
WLYF

Retweeted by @XciteLeisure

Latest tweets

Our October Holiday Course participants got a big treat today! They got the opportunity to meet and greet the… twitter.com/i/web/status/1…

18 Oct
WLYF

Retweeted by @XciteLeisure

Latest tweets

Come on down to Xcite Broxburn and participate in our ‘Spooky Cycle’ challenge on Thursday 25 October from 19.00 –… twitter.com/i/web/status/1…

18 Oct
Xcite Leisure

Latest tweets

Our membership offer has been extended to Sunday 21 October! Mind Your Health - Join Xcite for £10.00!* This is t… twitter.com/i/web/status/1…

18 Oct
Xcite Leisure

Latest tweets

It was all hands to the paddles at the Low Port Centre with yesterdays group out canoeing along the Union Canal wat… twitter.com/i/web/status/1…

18 Oct
Xcite Leisure

Latest tweets

@my_stripy_socks Hi Alice, this is currently on trial @ Xcite Linlithgow! I will pass your comments on to management. Thank you :)

18 Oct
Xcite Leisure

Latest tweets

Class cancellation @ Xcite Broxburn Sports Centre: Metafit @ 17:00 and Kettlercise @ 17:30 on Sunday 21 October a… twitter.com/i/web/status/1…

18 Oct
Xcite Leisure

Latest tweets

Class cancellation @ Xcite East Calder Xcite Cycle tonight @ 18.45 - 19.30 is cancelled for this week only. For… twitter.com/i/web/status/1…

18 Oct
Xcite Leisure