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With our online booking system you can book your favourite activities at your leisure!

You are now able to book your fitness class in advance online or at reception! At Xcite we have over 400 Fitness Classes running each week for you to choose from.

Memberships

You can take out an Xcite Membership online - find out more at Membership Options!

Bookable Activities

Fitness Classes 

You can now book fitness classes 7 days in advance online or 5 days in advance at reception! You can find out more here.

Sports

You can currently book: Indoor and Outdoor Football; Racquet Sports, Badminton, Tennis Short Tennis, Squash, Racquetball and Table Tennis

Fitness

You can book your Xcite induction or one of our six Xcite Options online 

How to access Online Bookings?

You can access our online bookings by logging into your account on 'My Xcite'.

You'll find this each time you visit:

Mobile/Tablet - click on 'padlock' icon at the top of the righthand screen

Desktop - click on 'Login to My Xcite’ at the top lefthand screen. You will see your name in this same section (top lefthand side) once you have logged in, click on this to access your details.

Once logged in you will be able to see your chosen venues timetable, opening hours, book an activity and change your details.

At present a session times out after 20mins and you will need to log in again to see your details. We are working with our partners to to extend this.

Who can use Xcite Online Bookings?

Anyone can make a booking online, whether you're a member or pay-per-visit customer.

Current or Previous Xcite Members

If you are an existing customer or member its likely you already on our system and will have an ID and PIN. If you do not have this and are already an existing customer please complete this form. Please allow 24 hours for reply, or contact your Xcite venue directly and they will be able to give you this info over the phone (you will be asked a number of security questions).

New to Xcite

New customers will need to register to have access to this area at My Xcite. Once you completed your details you will automatically be emailed your login details.

Online Payments

All payments are required at the time of booking or purchasing a membership. Failure to make payment will result in the automatic cancellation of the booking or membership.

Refund Policy

Online Booking payments are non-refundable once a booking is made and payment is received.

Online Membership, once paid, carries a 10 day money back guarantee from the date of payment. After the 10 day period membership subscription payments are non-refundable.

Trouble Shooting

Q. Online Registration is not accepting my details?

A. This means that you already have a member record on our Xcite database. Complete this form and we'll send you an email with your login details.

Please allow 24 hours for reply, or contact your Xcite venue directly and they will be able to give you this info over the phone (you will be asked a number of security questions).

Q. When I try to login the system says my details are invalid?

A. You may have changed your PIN and can no longer remember what you changed it to? There’s a 'Forgotten your Pin' option underneath the PIN box to the left hand side. Clicking on this and you will be able to enter your member ID and Xcite will email you your PIN details.

If you are experiencing any problems with Xcite Online Bookings System then please contact us at xciteonline@westlothianleisure.com.

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