Weekend Availability & My Xcite
To avoid disappointment this weekend, please check out our weekend availability here
 
For customers experiencing problems login into My Xcite via the website, please click here or on the padlock icon at the top of this page. For quicker access and to book, download the WLL Xcite App via the App Store or Google Play!
 
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Anyone - from anywhere in the world - has a right to see almost any kind of recorded information held by West Lothian Leisure, however old the information is. You do not have to say why you want the information or what you want it for and we are obliged to respond to all information requests we receive within 20 working days of receipt. It is West Lothian Leisure's practice to be open, transparent and accountable so if we hold the information you would like and can release it, we will.


Model Publication Scheme (MPS) 2014

Under FOI legislation West Lothian Leisure is required to adopt and maintain a 'Publication Scheme' which has the approval of the Scottish Information Commissioner, and publish information in accordance with that scheme. West Lothian Leisure has adopted the Model Publication Scheme (MPS) 2014 which has been produced and approved by the Scottish Information Commissioner. It is approved until 31 May 2018. A copy of the MPS 2014 is available to download here

Model Publication Scheme


Guide to information available through the MPS 2014

A guide to the information available through the scheme is also available on this page. There is quite a bit of information about us and how we do business on this website, so please do make use of it.

Our Guide to Information


How to make a FOI request

If you would like to make a FOI request, please either write to:

The FOI Officer, West Lothian Leisure Head Office, Xcite Bathgate, Balbardie Park, Torphichen Road, Bathgate, West Lothian, EH48 4LA; Or email: FOIrequest@westlothianleisure.com. In your request please state your name, contact address or email address and what information to would like to receive. To help us deal with your request quickly it would be helpful if you could be as specific as you can about the information you would like.


Review

If you have made a request and are unhappy with the response from West Lothian Leisure or have not had a response, you have the right to request a review by the organisation. Please address any requests for an internal review to:

The Chief Executive, West Lothian Leisure, Xcite Bathgate, Balbardie Park, Torphichen Road, Bathgate, West Lothian, EH48 4LA; Or email rstrang@westlothianleisure.com.

Scottish Information Commissioner

If you have already been through the two steps of request and request for review and are still not happy, you can make an appeal to the Scottish Information Commissioner, who can be contacted at:
Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS. Telephone: 01334 464610 Fax: 01334 464611; e-mail: enquiries@itspublicknowledge.info

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